Ratings & Reviews

Overall Rating

5
(39 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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submitted by Megan N. - |Recommended: YesC1 — Love it here
response from property -Megan, Thank you for the fantastic review! Pam Lakey - Manager
submitted by Cora P. - |Recommended: YesThe Donovan — I have lived here over a year, and previously at another property owned by Northpoint. In fact I have only ever lived at Northpoint properties. This one is by far my favorite. The amenities are great and kept up well and the staff is wonderful. I do feel like the grounds could be kept better dead grass, bushes, spots that hold water, dog droppings, missing bricks on outside of building from the adhesive failing that haven’t been replaced but overall they do a nice job on the whole, and those issues are generally minor. I feel safe here and it is close to everything in Lee’s Summit that I need to get to. I plan to stay here for a long time barring anything major happening. There are always things that need work in a large multi-family community, but overall they get it right far more than they don’t, and I appreciate the staff and the beautiful community we have here.
response from property -Thank you for the great review Cora!
submitted by Catlyn K. - |Recommended: YesNa — Na
response from property -Thank you so much for the great review. -The Donovan Team
submitted by Sterling V. - |Recommended: YesDonovan — Great staff Noisy neighbors
response from property -We are sorry about the noise! Please call our courtesy patrol or let us know where it is coming from. We are happy to help!
submitted by Shiva F. - |Recommended: YesHighly Recommend — I have loved every aspect about living at The Donovan. The only downside that comes to mind is the lack of parking. Otherwise, I have no complaints.
response from property -Hi Shiva, We have other parking options. Let us know!
submitted by Zachary M. - |Recommended: YesNa — Na
response from property -Thank you for the great review, Zachary! We are glad that you enjoy it here at The Donovan.
submitted by Sharon B. - |Recommended: YesGreat Job — The filter tube container was fixed, replaced, etc., with great care. Amazing to watch the job worked on. Great guys to have around.
response from property -The guys are very hard workers and take pride in what they do! Thank you for the kind review!
submitted by Shelley H. - |Recommended: YesAwesome management team and staff — Everyone is so nice and friendly and I truly feel like they care if i need stuff. So glad I chose The Donovan. There is nothing but friendliness from when I leave every morning and run into maintenance to arriving back home and entering through the front door and even when I'm on my balcony, I get acknowledged by The Donovan team. It is no wonder why you received so many Crystal Merit awards
response from property -Shelley, Thank you so much for this great review! We are so happy that you are enjoying life at The Donovan! Pam Lakey, Manager
submitted by Matthew W. - |Recommended: YesReview — I like living here. I wish there were more parking spots so people weren’t parking along the curbs.
response from property -Matthew, We are working on that curb parking issue! Thank you for the good review! I enjoy having you back as a resident too! Pam Lakey
submitted by Dawn B. - |Recommended: YesSurvey — I absolutely love Gabby Kristen I've had a few concerns they were resolved immediately I love living here so far
response from property -Dawn, Thank you so much for the GREAT review! We are thrilled to have you with us. - The Donovan Team
submitted by Bruce P. - |Recommended: YesVery satisfied — This has been a great place to live. The amenities are fantastic and well maintained. Safe environment with many friendly people.
response from property -Hi Bruce! Thank you for taking the time to give us a review! We are happy to have you as a resident at The Donovan and love to hear that you love living here! Sincerely, The Donovan Team
submitted by Mary D. - |Recommended: YesGreat place to live — Absolutely love living here in the Donovan.
response from property -Hi Mary! Thank you for taking the time to give us a review! We are happy to have you as a resident at The Donovan! Sincerely, The Donovan Team
submitted by Lauren O. - |Recommended: YesFeels like home — Sometimes I hear people above me but it isn't bothersome. No different from a home full of more than once person. The staff is extremely attentive and genuine, the residents I have spoken with are kind and polite, the area is amazing and the complex itself is fantastic. I just renewed my lease and as expected rent did increase but it was reasonable and worth it to me. I love living here. I am happy this is the place I chose to live and anyone reading this - you will be, as well.
response from property -Hi Lauren! Thank you for taking the time to give us a review! We are happy to have you as a resident at The Donovan! Sincerely, The Donovan Team
submitted by Skylar B. - |Recommended: YesAwesome — Staff is amazing and apartment is great
response from property -Thank you for your kind words, Skylar!
submitted by Roger S. - |Recommended: NoNice surroundings — Clean,nice atmosphere for apartment living.
response from property -Good afternoon Roger, Thank you for taking the time to give us a review! We are happy to have you as a resident at The Donovan! Sincerely, The Donovan Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Donovan, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Donovan, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

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